Welcome to WaBanja
WaBanja is a place for adults to meet, make genuine connections and communicate respectfully. These rules help protect your privacy, reduce impersonation and scams, and make it easier to build trust before sharing personal information.
Age Requirement: You must be at least 18 years old to use WaBanja. Everyone must follow these rules, including verified members.
1. The Rules at a Glance
| Activity | New or Not-Yet-Unlocked Members | Fully Eligible Members |
|---|---|---|
| Introduce yourself using your first name and chat respectfully | Allowed | Allowed |
| Likes, matches, gifts and in-app messaging features | Allowed (subject to Terms) | Allowed (subject to Terms) |
| Show surname or full legal name in public/live chat rooms | Not Allowed | Not Allowed |
| Share phone, WhatsApp, email, social handles, or off-platform links | Not Allowed | Allowed only in private chat with another eligible member |
| Mention external social-media or messaging platform names | Blocked by strict filter | Permitted in eligible private chats |
| Exchange contact information in a public or live chat room | Not Allowed | Not Allowed |
| Use coded messages, photos or split texts to bypass filter | Not Allowed | Not Allowed |
| Harass, scam, threaten, or publish private information | Never Allowed | Never Allowed |
Important: Verification alone does not grant permission to share contact details with everyone. Both members must qualify, and the conversation must be an eligible private chat. Your public or live chat room name remains first-name-only regardless of verification.
2. What You Can Do Before Unlocking
- Greet members and introduce yourself by your first name (e.g., “Hi, I’m Thoko”).
- Get to know others through normal, respectful conversation inside WaBanja.
- Talk about hobbies, interests, favourite foods, music, work in general, and connection goals.
- Use likes, matches, gifts and other features your account is entitled to access.
- Report suspicious or uncomfortable behaviour directly through the app.
- Complete the verification steps shown in your account to unlock private contact exchange.
Privacy: Your private verification documents are strictly for WaBanja’s authorised verification process—never for sharing in chat.
3. Prohibited Before Unlocking
Until you qualify, you must not share, request, hint at, or help someone reconstruct:
- Full names and surnames: Family names, legal names, or initials intended to disclose surnames.
- Phone and messaging contacts: Mobile numbers, WhatsApp numbers, telephone codes, and direct contacts.
- Email and external contact details: Email addresses, off-platform invitations, or direct websites.
- Social-media accounts: Facebook, Instagram, WhatsApp, TikTok, Twitter/X, Telegram, Snapchat, LinkedIn, Discord handles or profiles.
- Other identifying contact details: QR codes, contact cards, external profiles, or payment account IDs.
- Requests for restricted details: Asking another member for their contact or off-platform handle before both qualify.
4. Anti-Bypass & Evasion Rules
Do not attempt to disguise or transmit restricted information by:
- Splitting numbers or usernames with symbols, spaces, punctuation, or emojis.
- Spelling digits or handles as words (e.g. "zero-seven-eight...").
- Sending contacts in parts across multiple messages.
- Hiding contact details in photos, screenshots, voice notes, captions, or profile bios.
- Asking third parties to relay your contact details.
Rules apply to the meaning and intent of the communication, not merely spelling. Attempts to circumvent filters can lead to suspension.
5. When Can You Share Contact Details?
Restricted communication privileges unlock only when all five conditions are met:
- You are fully verified (photo pose challenge and ID review).
- You have completed WaBanja's required tenure on the platform as set by administrators.
- You meet any additional participation conditions clearly shown in your account.
- Your account is in good standing and features are active.
- The recipient independently meets all requirements, and the chat is a private 1-on-1 conversation.
Even after unlocking, sharing contact information is always optional. Never pressure another person to move off WaBanja.
6. Live Chat, Public Rooms & First-Name-Only Identity
Public and live spaces have stricter privacy rules for all members:
- Only your approved first name appears in live chat rooms and member participant lists.
- Never post surnames, phone numbers, WhatsApp, social handles, or personal links in Dating Rooms.
- Even fully verified members must keep contact sharing inside eligible private chats.
- Administrators configure room capabilities (media attachments, voice notes, and calls).
7. Reporting, Appeals & Privacy
Report suspicious accounts, scams, harassment, or contact-solicitation directly using in-app tools or by email to dating@wabanja.com.
If you believe a message was flagged or restricted in error, you may request a review from WaBanja support. Do not send passwords or OTPs by email.